Murrumbung Studio Ceramics
Mount Evelyn, 3796 Victoria, Australia
Phone: (00613) 0459 555 346
Murrumbung Studio Ceramics prides itself on high quality and finish, and exemplary customer service. If, for any reason, you are unhappy with your purchase please make contact. Your complaint will be responded to confidentially within 24 hours. We aim to have a 100% happy customer, 100% of the time!
- If a product is faulty we will replace it - no questions asked
- If a product is damaged in transit - send us a photo so we can take it up with the carriers and we will make sure your goods are replaced as quickly as possible
- If it doesn't look like the photo online? No problem - we'll sort it!
- If you have simply changed your mind - call us - we may be able to swap it for something more appropriate
Your Privacy: We only receive information you enter on our website to assist us with processing your order, or adding your email address to our Subscribers' list. We do not - and will not - share this information with any other party. Payment details are entered through secure and encrypted services such as Stripe credit card payments and Paypal. No payment details are stored on file. If you have added your email to our Subscribers' list, we are assuming an implicit consent that you wish to subscribe to our newsletters. We hate Spam as much as much as the next person, so we will not inundate you with 'offers'. Our Newsletter is more a notification of when New Stock hits our online shop. If you wish for your details to be removed, please email us and we will remove your data within 48 hours.